We try to size our baby shoes to fit most babies in that size range (ex: Size 1 should fit most babies between 3 and 6 months), but we understand that not all babies are alike! If you need to exchange your unused shoes for a different size, please email firstname.lastname@example.org with “exchange” in the subject of your email and we will take care of you.
We will refund 100% of your purchase for all unused shoes within 30 days of purchase. We are not able to offer free return shipping on International orders.
Click HERE to start a return!
If the shoes are defective in any way or start to show signs of wear that you don't think are normal, please contact us and we'll send you a new pair for free!
A quick note regarding wear on the bottoms of the shoes:
Our Soft Soles are intended for indoor use by babies who crawl or are just learning to walk. They are made of genuine leather. Like other similar materials, they aren't intended for use on cement or concrete. We recommend our Rubber Soles for outdoor use.
For any questions about returns outside the scope of our return policy, please email us at email@example.com and we'll do all we can to help!
Shipping address for returns and exchanges:
511 21st St.
Huntington Beach, CA, 92648